Channels

‍How it all fits together

Rukkor uses a three-level structure to keep your work organised:

• Category — the top level, used to group related channels (e.g. a department or business area)
• Channel — where conversations, meetings, and tasks happen
• Thread — a focused discussion inside a channel, around a specific topic or task

What is a channel?

A channel is a shared space where your team can:

• Chat and share updates
• Make voice and video calls
• Hold meetings
• Manage tasks and workflow activities

You can create as many channels as you need. There are two types:

Public channel — accessible to all Space members based on their role.
Private channel — only accessible to people who are directly invited, regardless of their role.

How to create a channel:

1. Click on your Space.
2. Click "New channel."
3. Give the channel a name and choose public or private.

💡 Tip: Name your channels clearly so everyone instantly knows what belongs there — for example, #marketing, #project-alpha, or #general.

What is a category?

A category groups related channels together. Use categories to represent departments, business areas, teams, or project types. Each category can have its own custom fields — for example a project manager field, completion dates, or other details relevant to that area of work.

How to create a category:

1. Click on your Space.
2. Click "New category."
3. Give it a name and configure any custom fields.

What is a thread?

A thread is a focused conversation inside a channel. Instead of all messages piling up in the same chat, threads keep discussions organized around a specific task, question, or topic.

How to create a thread:
Right-click the channel and select "Create thread."

💡 Tip: Use threads for specific topics or decisions so they're easy to find later — instead of searching through a long chat history.

Managing your channels

Once a channel is created you can:

• Rename it by right-clicking the channel name
• Switch between public and private in the channel settings
• Adjust notifications per channel — mute channels that don't need your constant attention

Tips for a good structure

A clear hierarchy saves your team time every day. Here's an example of how you might structure a small company:

• 📁 Company (category)
  • #general
  • #announcements
• 📁 Projects (category)
  • #project-alpha
  • #project-beta
• 📁 Teams (category)
  • #design
  • #development

Start simple — you can always add more channels as your team grows.

→ Organise your project in Boards
→ Share documents and images in Drive
→ Send direct messages
→ What is a Space?