We'll be closed for summer vacation during weeks 30 and 31. If you need support during this time please email us and we'll get back to you as soon as possible. Please be aware that response time might be longer than usual during this period.

Contact support

Sometimes you want to talk to someone about the issue you’re facing. We’re happy to receive your email, call or chat whenever available. Pick an option that suits you from the alternatives below, and if we’re open, we’ll be happy to help!

Email

You can always reach our support via email at:

support@rukkor.com

For billing questions email:

info@rukkor.com

Chat

For Geometra, you can reach our chat support inside the application; make sure to toggle on the chat support in the top right corner of the application.

Chat support is also available here on our website.

Teamviewer

We make use of Teamviewer to give remote desktop support. If asked by our support staff, use the button below to launch Teamviewer.

Support Videos

Help Centers

For each of our products, we maintain Help Centers which you can freely browse and keep at hand. The following Help Centers are currently available for the following products. Feel free to use them as you see fit and search them for any questions you might have. If you still can’t find what you’re looking for, you can always contact us using an option further down this page.

Geometra

Geometra is a specialised tool for the construction industry. It supports 2D/PDF drawings, and 3D/IFC models and allows you to create competitive tenders using 2D, 3D and BIM alongside a fully customisable cost estimation framework.

eKalkyl

eKalkyl is a cost estimation tool designed explicitly for Swedish painting entrepreneurs.
It’s based on HusAMA and includes an adapted version of Geometra tailored for this specific use case.

Training & Events

Want to dig a bit deeper into our products and services?

We regularly offer courses and webinars in English, Swedish and Norwegian. To find out what’s available, go to our Training & Events page.